Careers

THE ROLE

The Internal Process Auditor will be responsible for establishing, developing and evaluating internal controls over financial reporting, compliance and business operations.This role will provide insight to senior management on critical process loopholes with possible solutions in closing the gap along with recommendations, improvements and solutions. 

• Develop internal audit scope and audit plans.
• Acquire, analyze and evaluate accounting documentation.
• Prepare and present reports that reflect audit results and document process.
• Act as an objective source of independent advice to ensure validity, legality and goal achievement.
• Document process and prepare audit findings memorandum.
• Evaluate financial documents for accuracy and compliance with local laws.
• Identify the financial, operational risks of the organization and offer recommendations to senior management on how to minimise/reduce/eliminate where possible those risks.
• Determine ways to cut costs and improve profitability.
• Present findings to upper management in the form of reports and presentations.
• Maintain open communication with management and audit committee.

EXPERIENCE AND QUALIFICATION

• Tertiary qualifications in either or Finance/Accounting/Business Management.
• Minimum of 5 years experiance as an Internal Auditor.
• Experiance dealing with a business with a turnover of F$50M [USD$20M] with multiple operational sites including manfacturing; retail; online and services.
• Organisation and time-keeping skills and able to work under pressure.
• Ability to assess and evaluate risk, plus implement solutions.
• The ability to keep calm under pressure, especially when there are tight deadlines.
• Good critical-thinking skills to gather all of the available data and make informed decisions.
• Experience working in ISO or other International Process Standardization will be extremely advantageous.

KEY BENEFITS

• Exposure to working for a large business with various functions.
• This role is an opportunity for growth with potential to grow with the business.

If you feel this is an exciting role to pursue, we'd love to hear from you!

Send your updated CV and relevant documents to hr@bondwell.com.fj 

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THE ROLE

The Pre-Sales Engineer [UPS] will be responsible for designing, implementing, commissioning UPS [upto 120KVA] solutions for existing and potential customers.

• Identifying potential clients and providing them with UPS solutions based on thier oragnisation IT needs. 
• Design and implement UPS soklution for critical data centres
• Utilize CRM for account planning, performance and possible client opportunities provides monthly forecasts and summaries in a timely manner.
• Preparing proposals for new projects and negotiating prices with customers or other parties involved in the project
• Creating detailed plans for the project timeline, expense estimates, and project specifications, such as materials needed and technical team memebers for project requirements
• Conducting tests to determine if products meet quality standards or if they are likely to produce the desired results
• Provides precise and timely information when identifying possible tenders, preparing tender documents, prepare sales quotations and proposals.
• Build market awareness of the product and brand with our partner businesses.

EXPERIENCE AND QUALIFICATION

• Relevant Qualifications in Electrical Engineering, ideally a degree holder or higher diploma in electrical engineering discipline or equivalent
• Minimum 5 years experiance in a similar role
• Must have experience in implementing / commissioning UPS upto 120KVA
• Must have experience in designing and implementing UPS solution for critical data centres 
• Must have experience in designing and implementing remote power monitoring tools
• Experience with APC brand will be advantageous
• Able to work under pressure
• Excellent skills in communication and be a people person 

KEY BENEFITS

• Specialized training available from APC.
• Opportunity to attend APC events / conferences.
• Be the brand representative in the Pacific Island Market. 

If you feel this is an exciting role to pursue, we'd love to hear from you!

Send your updated CV and relevant documents to hr@bondwell.com.fj 

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THE ROLE

The ERP Software Engineering Consultant will work with other departments to ensure that the internal business system is integrated with existing processes.

• Develop reports, customizing elements of the ERP software system, adjusting the user interface and usability of ERP software, and updating the best practices guidelines
• Coordinating with other departments to develop and implement any new processes or procedures to support systems.
• Training employees on how to use the ERP systems and providing ongoing support for them as issues arise.
• Analyzing data to identify patterns or trends that can be used to improve business processes.
• Creating reports based on data from the system or using the system to analyze data.

EXPERIENCE AND QUALIFICATIONS

1. Tertiary qualifications in IT/Computer Science/Software Engineering.
2. Minimum of 5 years experience in Retail ERP Software.
3. Must have experience in Retail Chain Environment ERP Solution.
4. Must have experience in Online and Offline Retail Chain ERP Solution.
5. Experience in SQL database - problem solving & efficiency.
6. Experience in SAP and LS Retail will be advantageous.
7. Proven experience in designing / developing Retail ERP with automation and AI abilities. 
8. Able to work under pressure with strict deadlines.
9. Excellent communciation skills.

KEY BENEFITS

1. Exposure to working in a dynamic retail and solution based organisation. 
2. Organisation is willing to invest in automation and new ideas.
3. This role has potential expansion within 24 months should key KPI’s be met. 

If you feel this is an exciting role to pursue, we'd love to hear from you!

Send your updated CV and relevant documents to hr@bondwell.com.fj 

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THE ROLE

The Corporate Sales Executive will be responsible for onboarding new clients while achieving agreed sales targets through lead generation, proactive selling and accurate forecasting while demonstrating exceptional product knowledge.

• Preparing tenders/proposals for proposed projects and creating detailed plans for the project timeline, expense estimates, and project specifications, such as materials needed and technical team requirements.
• Identifying potential problems with the customers that may arise with the product or service and recommend the best solution.
• Have the ability to secure new ICT revenue through new client acquisitions and development of existing customer base to achieve personal sales targets.
• Demonstrate business prospecting to feed pipeline in order to effectively achieve target.
• Possesses sufficient knowledge of different types of customer needs and their buying processes to spot potential opportunities and sell Bondwell products and services.
• Deep understanding of Bondwell's ICT product suite.
• Working closely with our solution partners and internal teams in engaging prospective clients.
• Provide weekly report updates of sales, pipelines, leads and opportunitie

EXPERIENCE AND QUALIFICATION

• Tertiary qualification in Information Technology/Sales/Marketing/Business Management
• 3 - 5 years’ experience in Corporate Sales with proven KPIs and Sales targets achieved.
• Deep understanding and proven Client Management and forecasting sales closure
• Experience in and with the ICT industry sector would be considered a valuable asset.
• Self-driven, motivated & tech-savvy
• Experience in the use of CRM software i.e, Pipedrive
• Excellent negotiation and communication skills.
• Familiar with technologies in prinnter/MFD solutions, cyber security, networking, data centre & cloud.

KEY BENEFITS

1. Specialized training available from soultion partners.
2. Opportunity to attend events / conferences 
3. Be the brand representative in the Pacific Island Market 

If you feel this is an exciting role to pursue, we'd love to hear from you!

Send your updated CV and relevant documents to hr@bondwell.com.fj 

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THE ROLE

The Smart Home Solutions Installer [HS Technician] must be a skilled, dynamic, out-of the-box individual who must be a hands-on problem solver that make connections to both clients and their smart home needs.  This role will be responsible for installing, configuring, and troubleshooting smart home systems and devices for our customer. The ideal candidate must have a strong technical background, excellent problem-solving skills, and a passion for home automation technology.

• Install and configure smart home systems, including but not limited to intercom systems, alarms, surveillance and cameras, vehicle security, door locks, home entertainment systems and home automation hubs.
• Perform site surveys to assess customer needs, determine installation requirements, and provide accurate project estimates.
• Coordinate with sales reps and customers to schedule installations and ensure timely completion of projects.
• Program and integrate smart home devices to work seamlessly with each other and with existing home networks.
• Provide training to customers on how to use and manage their smart home systems effectively.
• Stay up-to-date with the latest smart home technologies, industry trends, and product releases.
• Maintain accurate documentation of installations, including diagrams, configurations, and customer-specific details.
• Collaborate with team members, including project managers and sales representatives, to deliver exceptional customer service and exceed customer expectations.

EXPERIENCE AND QUALIFICATION

• Certificateor Diploma in IT/ Electronic Engineering/ Networking & Configuration 
• [Additional technical certifications will be an added advantage] 
• Proven experience in installing and configuring smart home systems or related fields, such as home security, electrical installation, or home automation.
• Familiarity with network setup and troubleshooting, including IP addressing, Wi-Fi connectivity, and router configuration.
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues effectively.
• Strong communication and interpersonal skills to interact with customers and explain complex concepts in a clear and concise manner.
• Detail-oriented with a focus on quality and customer satisfaction.
• Physical ability to lift and carry equipment, climb ladders, and work in confined spaces if required.
• Valid driver's license and clean driving record.

This is an exciting opportunity to be at the forefront of the smart home revolution, transforming houses into futuristic living spaces. If you are passionate about home automation technology and enjoy working in a dynamic and customer-focused environment, this could be the role for you!

                       Send your updated CV and relevant documents to hr@bondwell.com.fj                  

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THE ROLE

The Smart Home-Solutions Team Leader [HS-TL] will oversee and manage our team of Home Solution Technicians, where the HS-TL will be responsible for leading, coordinating, and supervising the installation and configuration of smart home systems for our customers. 

• Oversee the installation and configuration of smart home systems, including but not limited to intercom systems, alarms, surveillance and cameras, vehicle security, door locks, home entertainment systems and home automation hubs.
• Lead and supervise a team of HS technicians, providing guidance, training, and support to ensure consistent performance and adherence to quality standards.
• Coordinate with the Sales team to assign and prioritize installation projects based on customer requirements, timelines, and available resources.
• Ensure compliance with safety guidelines and conduct quality control checks to ensure installations meet company standards, customer expectations, and manufacturer guidelines.
• Stay updated with the latest smart home technologies, industry trends, and best practices, sharing knowledge with the team and implementing continuous improvement initiatives.

EXPERIENCE AND QUALIFICATIONS 

• Tertiary qualification in Electronic Engineering/ Network and Configuration: [additional technical certifications i.e CompTIA A+ would be an advantage]
• Proven 2-3 years work experience in a similar role with a strong technical background.
• Previous experience in a leadership or supervisory role.
• Strong problem-solving skills with the ability to troubleshoot complex technical issues and provide effective solutions.
• Excellent communication and interpersonal skills.
• Physical ability to lift and carry equipment, climb ladders, and work in confined spaces if required.
• Valid driver's license and clean driving record.

                      Send your updated CV and relevant documents to hr@bondwell.com.fj                      

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THE ROLE

The Power Supply Technician will  install, configure and perform routine preventive maintenance on UPS systems at client sites to optimize their performance.

• Ensure proper connections to power sources, batteries, and other associated equipment.
• Conduct thorough tests to validate the successful installation and functionality of UPS units.
• Install safety and distribution components (e.g., switches, resistors, circuit-breaker panels etc.)
• Connect wiring in electrical circuits and networks ensuring compatibility of component.
• Perform routine preventive maintenance on installed UPS systems at client sites to optimize their performance and extend their lifespan
• Monitor UPS health and proactively address potential issues to prevent downtime
• Perform Startup/Commissioning and preventative maintenance on all UPS equipment across the entire UPS product line [APC Schneider and Cyberpower brand] on single module and multi-module systems;
• Perform Unscheduled Maintenance on all UPS equipment across the entire UPS product line on single module and multi-module systems;
• Provide technical expertise and guidance to customers and colleagues regarding UPS systems, including product features, functionalities, and best practices.
• Conduct training sessions for customers and internal staff on UPS operation, maintenance, and troubleshooting.

EXPERIENCE AND QUALIFICATIONS 

• Tertiary qualifications in Electrical Engineering with 3-4 years of field experience working as an electrician.
• Prior experience in a similar role with be advantageous.
• Primary focus on job site electrical safety at all times;
• High level of technical knowledge of electronic/electrical component theory.
• Understanding of OHS policies, practices and procedures
• Must be able to stand, walk, and sit for extended periods of time, able to lift & carry heavy objects up to 25kgs.
• Must be able to see and focus clearly up close as well as short distances;
• Must have a Valid clean driving record.
• Must have a valid Wireman's License.

                      Send your updated CV and relevant documents to hr@bondwell.com.fj                      

Janty Bondwell Pte Limited is an Equal Opportunities Employer

The AV Support Engineer will provide support services for video conferencing facilities and provide onsite and remote support when needed.  

• Assist with scheduling and setup of conference meetings.
• Research, diagnose, troubleshoot and identify solutions to resolve helpdesk tickets.
• Schedule the planned video conference meetings into the video conference system, configuring each meeting in accordance with the requestor’s wishes;
• Collaborate and liaise with IT Support to ensure performance and reliable video conferencing output.
• Where escalation is required, troubleshooting steps and outcomes are to be documented on Helpdesk and assigned to the appropriate team.
• Willing to upskill on new technologies & step outside the role to assist customers in resolving pain points.
• Provides onsite support primarily at the customer site location and available on remote support where needed afer hours.  
• Research and review related video conference/AV products.
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
• To escalate any operational issues to the appropriate level of support and making suggestions for improvements to produce event reports which highlights the use of space

EXPERIENCE AND QUALIFICATION

• Diploma in Networking / Information System or equivalent.
• Technical certifications on networking, voice technologies are an added advantage.
• IT industry experience is desirable with previous experience of video conferencing solutions such as zoom, teams, WebEx.   
• Good understanding of Microsoft Office suite, Windows client operating system and endpoint security solutions.
• This is a internal customer facing role which requires the individual to hold good communication skills, can-do attitude and a problem solver.
• Thrives working in a fast-paced environment as part of a team
• Physically fit, and must be a fast learner and able to think quickly on one’s feet

If you feel this is an exciting role to pursue, we'd love to hear from you!

Send your updated CV and relevant documents to hr@bondwell.com.fj 

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THE ROLE

The IT Service Assistant provides first level support services and is responsible for ensuring our Client's IT assets & network operate at the optimum level. The IT Service Assistant provides expertise to resolve technical faults, takes ownership for assigned service desk tickets and collaborates with cross functional teams to meet IT service level agreement.

• Take ownership for assigned IT service desk tickets and ensure timely updates to end users, produce user manual / documentation and maintain customer satisfaction. 
• Troubleshooting system and network problems. Performing first level diagnosis to solve hardware or software faults. 
• Educate & enforce IT policies & procedures by collaborating with cross functional teams within the organization. Reporting non-compliant activities through IT service desk platform.
• Perform tests and evaluations on new software and hardware providing recommendations to IT applications and Infrastructure team for appropriate actions.
• Managing service desk tickets to achieve service levels on resolution and response times. Reporting IT Performance against the SLA’s. 
• Conducts compliance checks on IT assets, reviews system configurations and creates standard operating images for deployments.
• The It Service Assistant will also be involved in IT projects with specific project responsibilities. 

EXPERIENCE AND QUALIFICATION

• Diploma in Networking / Information System or equivalent.
• Minimum of 2 years’ experience in an enterprise IT environment.
• Previous experience in IT support / service desk is an added advantage.
• Good understanding of Microsoft Office suite, Windows client operating system and endpoint security solutions.
• This is an internal customer facing role which requires the individual to hold good communication skills, can-do attitude and a problem solver.
• Thrives working in a fast-paced environment as part of a team
• Physically fit, and must be a fast learner and able to think quickly on one’s feet

 If you feel this is an exciting role to pursue, we'd love to hear from you!

Send your updated CV and relevant documents to hr@bondwell.com.fj 

Janty Bondwell Pte Limited is an Equal Opportunities Employer

THIS ROLE 

• Troubleshoot, diagnose and repair printer /MFD'S   & maintain optimal performance while
  providing exceptional customer service 
• Perform installation, maintenance, and repair of various types of printers, including laser
  printers, inkjet printers and multifunction devices.
• Diagnose hardware and software issues related to printers and implement effective
  solutions.
• Troubleshoot and resolve printing problems reported by clients, both on-site and remotely.

EXPERIENCE AND QUALIFICATIONS

• Tertiary qualifications in Diploma in Networking / Information System or equivalent.
  2-3 years of field experience working as a printer technician
• Must have a Valid clean driving record
• Prior experience in a similar role with be an added advantage
• Primary focus on job site safety at all times
• Understanding of OHS policies, practices and procedures
  
  If you have the right skills set and experience, please send your expression of interest and an updated CV to hr@bondwell.com.fj 

Log onto our careers page for more 
https://www.bondwell.com.fj/site/pages/careers for more info

HELP DESK ASSISTANT

The Help Desk and Help Desk Assistant provides first level support services and is responsible for ensuring our Client’s IT assets & network operate at the optimum level. The Help Desk Assistant provides expertise to resolve technical faults, takes ownership for assigned service desk tickets and collaborates with cross functional teams to meet IT service level agreement.

• Take ownership for assigned help desk tickets and ensure timely updates to end users, produce user manual / documentation and maintain customer satisfaction. 
• Troubleshooting system and network problems. Performing first level diagnosis to solve hardware or software faults. 
• Educate & enforce IT policies & procedures by collaborating with cross functional teams within the organization. Reporting non-compliant activities through IT Help Desk
• Audits open service desk tickets and provides report to the manager
• Managing service desk tickets to achieve service levels on resolution and response times.
• Reporting IT Performance against the SLA’s. 
• Conducts compliance checks on IT assets, service desk tickets, projects, reviews system configurations and creates standard operating images for deployment.
• The Help Desk Assistant will also be involved in IT projects with specific project

EXPERIENCE AND QUALIFICATION

• Diploma or Cerificate in IT System or equivalent.
• Previous experience in Help Desk or accounting field is an added advantage.
• Good understanding of Micro Soft Excel, Word and PowerPoint
• This is an internal customer facing role which requires the individual to hold good communication skills, can-do attitude and a problem solver.
• Thrives working in a fast-paced environment as part of a team
• Physically fit, and must be a fast learner and able to think quickly

If you have the required skills set and experience, please send your expression of interest and an updated CV to hr@bondwell.com.fj

The purpose of this role is to assist the projects team in all project-related work relating from the installation of security systems, configuring, assisting with the commissioning of large projects to customer sites, troubleshooting any ITC related project tasks.

PROJECT SUPPORT

• Attends to job tickets assigned by Team Leader Projects for all project related tasks such as site surveys, structured cabling, security CCTV design installation etc.
• Able to install and maintain a wide variety of security, printing and I.T. devices such as multifunctional devices, printers, Access Control Systems, Analog and IP Camera Systems including DVR’s and NVR’s, alarm systems, multifunctional devices, printers, video conferencing set-ups etc.
• Follows proper plans, manuals, wiring diagrams and hook-up procedures by properly reading equipment, building, electrical, and blueprints.
• Conducts testing to ensure proper operation of equipment after installation or repairs.
• Conducts testing of system to the signal-receiving center to properly establish service.
• Reading and understanding technical manuals and interface with manufacturer’s technical support to troubleshoot problems
• Be able to mount and fasten control panels, sensors, cameras and attach electrical and telephone wiring in order to connect components.
• Ensure all HSE protocols are followed and complied with at sites along with OHS regulations
• Establish and maintain effective working relationships with customers and contractors.
• Document work performed on the customer site, ensure proper documentation, project site completion forms are accurately filled and checked by the Supervisor.

TECHNICAL TROUBLESHOOTING AND CUSTOMER SERVICE

•  Able to monitor cameras and devices, diagnose issues and safely implement changes for effective system operation.
• When and where applicable able to perform upgrades and additions to systems in order to increase functionality utilization
• Perform computer program entry as required to add CCTV cameras, access control and intrusion alarm systems as needed.
• Available for scheduled on-call to respond to after-hours emergency service calls.
• Maintain accurate inventory for periodic stock takes.
• Ability to work flexible shifts and to adapt to changing work schedule including overnight travel when needed.
• Perform other duties as assigned, including attending training classes when offered.
• Establish good working relationships with Internal customers
• Promote the full product line and services offered by the business.
• Work with the branches and Monitoring department to research and resolve customer issues.
• Responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction when deployed on customer sites
• Ability to operate a fleet vehicle in a safe manner at all times.
• Ability to plan, organize, and prioritize work paying close attention to details.
• Ability to communicate effectively, orally and in writing, while establishing and maintaining cooperative working relationships.

ADMINISTRATION AND CUSTOMER SERVICE

• Assist the Helpdesk for any project related queries.
• Record events and problems and their resolution using Spiceworks
• It is mandatory to update all daily tasks on Spiceworks
• All assigned helpdesk tickets must be updated appropriately on Spiceworks on a daily basis
• Troubleshoot problems and advise respective personnel on the appropriate action taken
• Respond to requests for technical assistance in person, via phone, chat or email
• Research questions using available information resources
• Follow up with customers and users to ensure complete resolution of issues
• Walk the customer through the problem-solving process
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures

If you have the right skills set and experience, please send your expression of interest and an updated CV to hr@bondwell.com.fj

For more information on the job role, location, person specifications and how to apply, jump onto our careers page www.bondwell.com.fj/careers and apply today!