Tech Services Supervisor – West

IT Field
Lautoka
Posted 3 weeks ago

About the Business

 

Janty Bondwell Pte Limited is Fiji’s leading ITC Retailer and Solutions provider. We have over 100 employees Fiji wide and that number is growing year by year. Our company has been in business for over 25 years and the brand name Bondwell is synonym with the latest technology.

About the Role

We are looking for a highly motivated individual who can join our team as TECHNICAL SUPERVISOR – WEST to oversee technical operations at our Lautoka branch providing technical service-related support and manage the technical team while ensuring all jobs are completed on time, within budget, and to customer specifications. In this role you will:

  • Organizing workflow and ensuring that employees understand their duties or delegated tasks.
  • Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
  • Ensure that procedures are followed effectively and under properly controlled conditions
  • Monitoring employee productivity and providing constructive feedback and coaching.
  • Setting goals for performance and deadlines in ways that comply with company’s plans and vision
  • Attend to and solve customer complaints
  • Ensure proper practice of health & safety at all times.
  • Monitor installation, maintenance, troubleshooting, testing, and repair work conducted by technicians
  • Evaluate completed work orders to ensure that all policies and standards have been followed and that the customer’s needs are met.

Key Requirements

The individual we seek for this role must have the following:

 

  • Tertiary Qualifications in Information Technology/ Systems Administration
  • Minimum of 2-3 years of experience in a similar role
  • Excellent customer service skills
  • Have a good eye-hand coordination
  • Previous management or supervisory position held
  • Strong leadership skills to train and supervise technicians
  • Attention to detail to make follow-up inspections of all completed projects.

 

How to Apply

 

If you are interested in the above role, email your recent resume with references and a photo to hr@bondwell.com.fj by close of business on 30 June 2020.

 

 Janty Bondwell is an Equal Opportunity Employer

Job Features

Job CategoryIT Technician, Management

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